Administrative Staff

Brian Gauthier
CEO

Brian has been CEO of A Family Member HomeCare since 2002. He is a graduate of Western Michigan University in business and music, holds an MBA with specialization in Health Sector Management and Policy from the University of Miami, and he is currently enrolled in the Master of Arts in Gerontolgy program through the University of Southern California. He is a Certified Senior Advisor and current member of the Florida Healthcare Executive Forum. Brian serves on the board of the Joseph Meyerhoff Senior Center / Southeast Focal Point, and volunteers weekly for Hospice by The Sea in the Care Center at Memorial Hospital South. Past service work includes three years as the Program Chair for the Hollywood Rotary Club and two years co-chairing the Leadership Hollywood Program for the Greater Hollywood Chamber of Commerce. Brian is a 2010 recipient of the Broward Volunteer of the Year Award for his community work and for encouraging his employees to also volunteer.

Brian is passionate about providing good Caregivers for his Clients:

“It’s a magic moment for me when I visit clients and they comment on how much they love their Caregiver.”

Veronica Velasquez
VP Operations

Veronica has been with A Family Member HomeCare for nine years and manages the company’s day to day operations. She has a degree in Business Administration from Ecuadorian University, and an MBA from the University of San Francisco, Ecuador. Her interests outside of work include music, sports, volunteering at church, and volunteering at her son’s school.

Novlett Miller
Care Relations Manager

Novlett manages the Client/Caregiver relationship by selecting, coordinating, scheduling and managing Caregivers for our Clients. Novlett has been with A Family Member HomeCare for over seven years. She is good at selecting the appropriate Caregivers for our Clients because she herself was an outstanding Caregiver to one of our Clients for many years! Novlett is pursuing her degree in Health Service Administration at Broward College and has a certificate in Medical Administration. She enjoys spending time with family and friends and volunteers weekly at the Hospice By the Sea Care Center in Memorial South Hospital.

Keshia McLean
Care Relations Manager

As a Care Relations Manager Keshia is responsible for monitoring our Client/Caregiver relationships by selecting, coordinating, and scheduling appropriate Caregivers for our Clients. Keshia has been with A Family Member HomeCare now for over three years. Like Novlett she is gifted at selecting the right Caregivers for our Clients because she herself was an outstanding Caregiver for our Clients! She volunteers weekly at the Hospice By the Sea Care Center in Memorial South Hospital in Hollywood.

Terris Mignott RN
Director of Nursing

Terris began her career at Beth Israel Hospital in New York and has worked in surgery, orthopedics, and telemetry. She has been training Caregivers for over ten years. She has been with A Family Member HomeCare for three years. As Director of Nursing her responsibilities include testing and evaluating Care personnel to facilitate proper Client needs matching, performing Client evaluations for intake and LTC insurance claims, developing and updating the Client Plan of Care, administering Alzheimer’s training, and monitoring the A Family Member HomeCare Quality Assurance Program. Outside interests include volunteering as church organist for two different churches every Sunday.

Fabiola Carofilis
CFO

Fabiola has been with A Family Member HomeCare for four years and as CFO, manages the agency payroll, billing, insurance, banking, and finance functions. “Fabi” has her degree in finance from Universidad del Pacifico in Ecuador and an MBA from Phoenix University. Outside of work she enjoys playing piano, going to the beach, and being with family. She volunteers weekly at Memorial South Hospital in Hollywood.

Nena Cortes
Long Term Care Insurance Specialist

Nena is responsible for filing insurance claims and assisting with payroll and billing. She has been with A Family Member HomeCare for over four years. She is soon to complete her degree in business with a marketing minor from Florida Atlantic University. She loves baking, scrap booking, and going to the beach.

Cristina Valencia
Human Resources Coordinator

Cristina has been with A Family Member HomeCare for two years. She manages and monitors all Caregiver in service compliance issues and makes sure they are up to date on CPR, Physicals, Alzheimer’s training, etc. Cristina is also responsible for managing the A Family Member HomeCare Caregiver telephony program. She enjoys reading and writing when she has the time, and volunteers weekly at church as a CCD teacher to third grade children.

Adriana Solana
Administrative Assistant

Adriana’s voice is usually the first one you hear when calling the office. In addition to directing incoming phone traffic, Adriana assists with the Caregiver application process and the Weekly Flow Sheet process and works on special projects. She enjoys spending time with family, music, movies, crafts and swimming. Adriana also volunteers at Memorial South Hospital in Hollywood.

Joy Siegel
Community Relations Coordinator

Joy develops referral relationships in the South Florida Community. She is a cultural gerontologist who has personal experience as a caregiver for her own mother. After many years working in the nonprofit sector Joy completed her doctoral studies in Organizational Leadership and Gerontology. Joy's belief is that the Senior years are the privileged years and that our clients have earned the gift of help from others. Joy has written extensively about quality of life issues and teaches lifestyle classes in many of the communities we serve.

Alison Stoller
RN Client Care Manager

As a Client Care Manager Alison (Ali) is responsible for performing Client assessments at intake, and establishing physician relationships in order to improve our Client’s compliance with their respective physician’s disease management practice patterns. Ali is a Certified Senior Advisor. She has a degree in Spanish from Trinity College and her BS in Nursing from Cornell University. She has worked at Memorial Sloan-Kettering Cancer Center, UC San Francisco Hospital, and Memorial Regional Hospital.